While reviewing the work of Employees Provident Fund Organisation during September 2013, it has been observed that the Organisation settled 7,96,759 claims in its 123 offices located throughout the country compared to 7,49,639 claims settled during September 2012. More than 50 % of the offices settled more than 80% of the claims within 10 days of receipt. Offices such as Ujjain, Gwalior, Udaipur, Jabalpur, Agra and Laxmi Nagar among many others are settling 80% of the claims within 3 days. The review meeting was taken by Shri K. K. Jalan, CPFC recently.
In addition to the above, the Organisation responded to 16,586 grievances in the month of September. As a result, the number of total grievances has come to around 6,000. The earlier number was more than 25,000. It is also relevant that 101 of the 123 offices have no grievance pending for more than a month.