Payment of Pension to Government Pensioners

Scheme for Payment of Pension to Government Pensioners by Authorised Banks

   Reserve Bank of India (the Bank) oversees disbursement of pension by its agency banks in respect of all Central Government Departments and some State Governments. In the process, it receives queries/ complaints from pensioners in regard to fixation, calculation and payment of pension including revision of pension/ Dearness Relief, transfer of pension account from one bank branch to another, etc. We have analysed the queries/ complaints, and put them in the form of answers to these Frequently Asked Questions. It is hoped that these will cover most of the queries/ doubts in the minds of pensioners.

1. Can the pensioner draw his/ her pension through a bank branch?

   Yes. Even the Government employees earlier drawing their pension from a treasury or from a post office have the option to draw their pension from the authorized bank’s branches.

Pension Procedure for Central Government Employees

Frequently Asked Questions (FAQs)
(Central Civil Pensioners)
Last updated/Reviewed: 04.11.2013

PENSION PROCEDURE

E.1 What is the meaning of the following terms?

(a) Pension Disbursing Authority
(b) Pension Sanctioning Authority
(c) PPO Issuing Authority

(a) Pension Disbursing Authority:

Bank Branch/Treasury/Post/PAO Office paying your pension

(b) Pension Sanctioning Authority:

The authority who sanctioned your pension before forwarding the case to Accounts.

(c) PPO Issuing Authority:

Generally, the Pay & Account Officer is the PPO issuing authority.

E.2 What should a Government servant do to claim his pension?

   During service each Govt. servant should satisfy himself that service is being verified and recorded so in the service book and that there are no gaps in this. He should also ensure that nomination for all payments due to him are current and valid.

Submission of Form 14 by the spouse to the pension disbursing bank after the death of the pensioner – instructions reg.

Latest Pensioners Portal Orders 2013

No.1/27/2011-P&PW(E)
Government of India
Ministry of Personnel, P.G. & Pensions
Department of Pension & Pensioners’ Welfare

3rd Floor, Lok Nayak Bhawan,
Khan Market, New Delhi
Dated: 20th September, 2013

OFFICE MEMORANDUM

Sub: Submission of Form 14 by the spouse to the pension disbursing bank after the death of the pensioner – instructions reg.

   The undersigned is directed to draw attention to the requirement of applying for family pension in Form 14 as given in rule 81 (2) (A) (ii) of the CCS (Pension) Rules, 1972.

   2. This Department has been receiving representations from various quarters to do away with the condition of applying for family pension in Form 14 as it is causing inconvenience to widows, who find it difficult and embarrassing to present themselves before two Gazetted Officers/persons of repute for attestation of Form 14.

Grievances Related to Family Pension.

   As on 23.08.2013, no grievance relating to non-payment of arrears of family pension which are registered in System in pending at CPAO level.

   As per information available with the Central Pension Accounting Office (CPAO), during the period from 25.03.2011 to 22.08.2013, 541 numbers of grievances relating to family pension were registered with CPAO. Out of these, 200 numbers of grievances were registered during the current year 2013.

Pensioners Portal Order 2013: Simplification of pension process for permanently disabled children/siblings and dependent patients - instructions regarding.

No. 1127/2011-P&PW (E)
Government of India
Ministry of Personnel, P.G. & Pensions
Department of Pension & Pensioners’ Welfare

3rd Floor, Lok Nayak Bhawan,
Khan Marke, New Delhi
Dated: 1st July, 2013.

OFFICE MEMORANDUM

Sub: Simplification of pension process for permanently disabled children/siblings and dependent patients - instructions regarding. This Department’s O.M. No.1/19/11-P&PW (E), dated 3.8.2011, O.M. No.1/6/2008-P&PW (E), dated 22.6.2010 and O.M. No.1/21/91-P&PW (E), dated 20.1.93 refer.

   The undersigned is directed to state that a number of representations are being received in the Department of Pension & Pensioners Welfare about the difficulties being faced in getting the revised Pension Payment Orders (PPOs) issued for old parents and disabled children/siblings after the death of the pensioner family pensioner.