‘Facilitation Fee’ to be levied by authorised travel agents on air tickets booked on Government account- Regarding.

No.19024/1/2012-E-IV
Government of India
Ministry of Finance
Department of Expenditure

North Block, New Delhi
Dated the 10th October, 2013

OFFICE MEMORANDUM

Subject:- ‘Facilitation Fee’ to be levied by authorised travel agents on air tickets booked on Government account- Regarding.

   Attention is invited to this Department’s O.M. of even number dated 28th May, 2013 wherein all Ministries/Departments were advised not to pay Agency Commission/Charges etc. charged by M/s Balmer Lawrie & Company Limited (BLCL) in their Bills, raised for air tickets booked on Government account, till a final decision is taken in the matter.

Inclusion of bedroll charges in the fare of Garib Rath Express.

GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
(RAILWAY BOARD)

No. 2008/TG-V/18/09

New Delhi, dated 18.10. 2012.

The General Managers,
All Zonal Railways.

(Commercial Circular No.64 of 2012)

Sub:- Inclusion of bedroll charges in the fare of Garib Rath Express.

   As per instructions issued under letter no.2006/TG-III/645/4 dated 23.10.2006, bedroll charges for Garib Rath Express trains are @ ` 25/- per bedroll. At present, these bedrolls are supplied to the passengers on demand and charges, collected separately from the passengers. Of late, frequent complaints are received from various sources regarding supply of used bedroll or half set of bedroll to the passengers, excess charging of passengers, non- issuance of receipt, etc. Apart from causing discontent amongst passengers, this also leads to loss of revenue to the Railways.

Procedure Order for Implementing Service Tax Refunds on Passenger Fare Tickets Booked and Cancelled on or after 01.10.2012.

GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
RAILWAY BOARD

No.TCII/2910/2012/Service Tax

New Delhi dt. 29.09.2012

Commercial Circular No. 60 of 2012

The General Managers,
All Indian Railways

Subject: Procedure Order for Implementing Service Tax Refunds on Passenger Fare Tickets Booked and Cancelled on or after 01.10.2012.

   This refers to Commercial Circular No.59 of 2012 on the levy of service tax on transportation of passengers by Rail in Air-conditioned classes and 1 AC Class. The following has been stated therein:

Service Charge on Booking of E-Tickets.

   The Indian Railways Catering and Tourism Corporation (IRCTC) doe not levy any charges on cancellation of e-tickets on account of non-confirmation. A nominal service charge of Rs. 10/- per PNR for e-ticket issued for Sleeper & reserved Second Sitting (2S) and Rs. 20/- per PNR for e-tickets in other classes is charged. The service charge realized is used to meet Administrative cost, Maintenance cost of IT hardware and software, technical manpower costs of service providers, recurring expenditure like rent, electricity charges, internet bandwidth charges, cost for investments in capacity enhancement and also replacement of obsolete IT equipments etc.