Details of major concessions granted to different categories of persons on Indian Railways

GENERAL RULES FOR CONCESSION 

 

   The detailed rules, procedures, entitlement, purposes, etc for grant of concession are contained under different serial numbers in IRCA Coaching Tariff, Part I (Vol. II) which can be purchased from the General Secretary, I.R.C.A., Chelmsford Road, New Delhi. For any complaints or clarifications, the General Manager or the Chief Commercial Superintendent of the concerned Zonal Railway Administration should be approached. The important general rules for concession, in reference to the above mentioned Tariff, are as under:

 

   1. (a) All concessional fares shall be calculated on the basis of fares for Mail/Express trains irrespective of the type of train, i.e. Mail or Express or Passenger, by which the passenger travels.

 

   (b) Concession shall not be granted for any journey the cost of which is borne by the Central or State Government or a local authority or a Statutory body or a Corporation or a Government Undertaking or a University. However, the students participating in the tournaments held or recognized by the schools or universities will be eligible to the concession.

Online Reservation of Concessional Tickets.

   All persons including physically handicapped persons can book full fare tickets on payment through the internet. However, booking of concessional tickets requiring verification of the requisite concession certificate and also retention of copies of the said certificate issued/signed by the competent authority at the railway counter as documentary evidence is not done through internet. Accordingly, the facility of e-ticketing has not been extended to such cases where the physical document is to be verified at the time of booking on concessional fare in case of disabled persons.

   Rail reservations through the IRCTC website are available from 00:30 hours to 23:30 hours. The services are not available for only one hour from 23:30 hours to 00:30 hours when the system is shut down for maintenance activity.

   The working of the system is regularly monitored. The following measures have been taken to improve the functioning of the IRCTC website.

   Capacity of the servers has been upgraded to meet demand. Internet Bandwidth has been increased to 450 Mbps. Agents have been restricted from booking Tatkal tickets and on the opening day of the Advance Reservation Period (ARP) between 0800 hours and 1000 hours.

   This information was given by the Minister of State for Railways Shri K. H. Muniyappa in written reply to a question in Lok Sabha today.

PIB