EPFO Makes Further Progress MORE than 10 Lakh Claims Settled by EPFO in October, 2013 EPFO Stresses on Complaint Resolution.

               The Employees’ Provident Fund Organisation (EPFO) settled 10,21,922 claims during the month of October, 2013.  This number is 28% higher than the claims settled in the month of September, 2013. 72% of these claims were settled within 10 days while remaining 28% were settled within 30 days.  EPFO’s efforts in grievance redressal has paid dividends.  Number of complaints in Central Public Grievances Redressal System (CPGRAM) has come down to less than 100.  No. of grievances in Employees Provident Fund internet Grievance System (EPFiGMS) which has been activated lately have also got reduced from more than 25,000 to less than 5,500. Shri K.K. Jalan, Central Provident Fund Commissioner expressed his happiness over the fact that 108 offices out of 123 offices of EPFO do not have a single complaint pending for more than 30 days.
 
               These data were revealed during  a meeting convened today by the Central Provident Fund Commissioner (CPFC) Shri K.K.Jalan.  He also informed that the Employees’ Provident Fund Organisation got a receipt of 5,689 crores as remittances during the month of October, 2013 through 4.86 lakh establishments, which filed electronic challans cum return. He was also happy to note that a annual account updation software which was launched in September, 2013 has resulted into updation of 8.21 crores annual accounts till October, 2013.

Nationalised Bank for EPF Deposit.

   Provident Fund contribution of private sector labourers covered under the Employees Provident Funds and Miscellaneous Provisions Act, 1952 is deposited in the State Bank of India.

   As per the provision of Para 52(1) of the Employees` Provident Funds Scheme, 1952, all monies belonging to the Fund shall be deposited in the Reserve Bank of India or the State Bank of India or such other Scheduled Banks as may be approved by the Central Government from time to time. No other Scheduled Bank has been approved by the Central Government for this purpose.