GOVERNMENT OF INDIA
MINISTRY OF HEALTH AND FAMILY WELFARE
STARRED QUESTION NO-489
Attendance check in CGHS Dispensaries
489 . SHRI DILIPBHAI PANDYA
(a) the norms for surprise inspections to check attendance in CGHS dispensaries in Delhi and NCR;
(b) whether it is a fact that some of the CGHS dispensaries have been inspected only once during the last two years or have not been inspected at all;
(c) if so, the reasons therefor; and
(d) whether Government proposes to make it mandatory to carry out four to five inspections in a year to check attendance of doctors and other staff members of these dispensaries so that beneficiaries do not face any difficulty?
THE MINISTER OF HEALTH AND FAMILY WELFARE (SHRI GHULAM NABI AZAD)
(a)to(d): A statement is laid on the Table of the House.
STATEMENT REFERRED TO IN REPLY TO RAJYA SABHA STARRED QUESTION NO.489 FOR 30TH APRIL, 2013
(a): The Zonal Additional Directors of CGHS are expected to conduct surprise inspections of the dispensaries in Delhi/NCR and report the outcome of the inspections indicating the areas such as punctuality, availability and behaviour of officers/staff, special care for pensioners/senior citizens, deficit areas/complaints and also the good work done in each of the dispensaries inspected, etc.
(b)&(c): No. Surprise inspection of the CGHS dispensaries are conducted by the Additional Directors of respective zones on regular basis and report submitted to higher officers.
(d) Ministry has already issued instructions to the Zonal Additional Directors to conduct at least five surprise inspections of the dispensaries in Delhi in a month and report the outcome.
Source: Rajya Sabha Q & A