Steps Taken to Prevent Misuse of Tatkal Tickets.

   With a view to reduce the scope for misuse, Tatkal tickets are issued on production of self attested photocopy of one of the prescribed proof of identity and the same in original is required to be carried during the journey, to verify the bonafide of passengers. However, during peak rush periods when the demand outstrips the availability, some cases of black marketing of reserved tickets by touts come to notice at the time of surprise inspections and preventive checks conducted at reservation offices.

   During the period from April 2012 to June 2012, a large number of checks were conducted during which 930 unauthorized agents/touts were apprehended/prosecuted.

   During the current financial year (upto June 2012), Indian Railways Catering & Tourism Corporation (IRCTC) has permanently deactivated 14 subagents for involvement in irregularities. Moreover, with a view to keep a check on the activities of agents booking Tatkal tickets, following additional steps have been taken:

Transaction Failures in E-Ticket Booking.


   During the period from April 2011 to March 2012, while 11.62 crore tickets were booked successfully through the Indian Railway Catering and Tourism Corporation (IRCTC) website, in 96.12 lakh cases payment was settled but tickets were not booked.

   In May 2012 and June 2012, in 13.19 lakh and 11.41 lakh cases respectively payment were settled but tickets were not booked. The reasons for such incomplete transaction included non availability of lower berths, entry of wrong password, network failure etc.

   In addition to regular monitoring of the system, the following measures have been taken to improve the functioning of the IRCTC website:

Preparation of Select List 2010 of Grade I (Under Secretary) of the CSS — latest availability of ACR/APARs reg.

Latest DoPT ORDER 2012

IMMEDIATE

No.5/11/2012-CS.I(U)
Government of India
Ministry of Personnel, Public Grievances & Pensions
(Department of Personnel & Training)

Lok Nayak Bhavan, Khan Market,
New Delhi-110003,
Dated the 23rd August, 2012.

OFFICE MEMORANDUM

Subject:- Preparation of Select List 2010 of Grade I (Under Secretary) of the CSS — latest availability of ACR/APARs reg.

   Reference is invited to this Department’s O.M. of even number dated 17.05.2012 and reminder dated 12.07.2012 on the subject noted above.